An AI assistant for Marbella service businessesv0.1 · BUILD 260421

Fewerno-shows.Morereviews.Customerswhocomeback.

An AI assistant that confirms appointments, asks for reviews, and brings back customers who've drifted — running alongside whatever system you already use.

Start the trialSee the demo

3 weeks free · €99/mo after · Cancel anytime

What I'm building

This is how it'll feel.

An interactive preview. Click the tabs to see how customers come in, how they look in the CRM, and what campaigns fire on their own. The real version gets built with you during your 3-week pilot.

mossen.app / leadsWHAT I'M BUILDING
PREVIEW

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Total this month

187

Salon Bella · Marbella

Online · Responds instantly

Mossen AI
Hi 👋 I'm the assistant for Salon Bella Marbella. How can I help you today?
Quick:
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The problem

Every week you lose customers you don't even know left.

It's not bad service. It's that nobody talks to them when it matters. Nobody confirms their appointment, and they don't show. Nobody asks for a review, and your Google rating stays flat. Nobody reminds them of your new service. Meanwhile, you pay Instagram to find new ones. Mossen patches the leak first.

0%

of new customers never book a second visit

€0

lost each month to no-shows

0h

until a happy customer forgets to leave a review

Estimates from industry data. Your numbers will vary.

Features

It's not just a CRM. It's the assistant your business should have always had.

01

A CRM that fills itself

Every customer logged automatically: age, services, last visit, lifetime value, preferences. No spreadsheets. Nothing slips through.

02

Cut no-shows

A WhatsApp goes out 24h before each appointment. One tap to confirm or reschedule. You keep the slot and the revenue.

03

Lift your Google rating

24 hours after each visit, Mossen nudges happy customers to leave a Google review. More stars, more new customers.

04

Remembers what matters

Birthdays, anniversaries, Marbella Fair, Holy Week. Your calendar stays ready on its own.

05

Catches every lead

QR in the shop with an incentive, chatbot on your site, WhatsApp button, Instagram link, forms. Everything flows into the CRM.

06

On every customer's channel

WhatsApp, email, Instagram DM, SMS, Telegram, Messenger. Your customer writes where they want. You reply from one inbox.

Examples

These nine. Or anything else you can describe.

Mossen builds whatever campaign you want. These are the ones local businesses ask for first.

11:42●●● 5G 87%

Salón Bella

online

TODAY

Example · live

He stopped coming. Mossen noticed first.

When a customer hasn't come in 60+ days, Mossen spots it and writes them personally. You didn't have to remember. Many come back.

31%

of win-back messages bring the customer back

Birthday08:12
Happy birthday, María — 15% off your next visit this month, from all of us 💐
+12 returns this month
Confirmation18:00
Hi Ana, confirming tomorrow 11:00. Reply YES or RESCHEDULE
No-shows ↓ 82%
Google review11:27
How was it, Lucía? A quick Google review would mean the world 🌟
Google 4.2 → 4.7
New service10:15
We just added something I think you'd love — want 15% off to try it? ✨
9 bookings in 48h
Cross-sell14:38
You always come for the same thing — try something new this time, 25% extra off 🎨
+€1,240 revenue
Seasonal09:30
Marbella Fair next week — book before Friday, slots filling fast ☀️
38 advance bookings
VIP20:02
Elena, 10% extra this month just for you. Thank you for the loyalty 💛
Top-tier retention +18%
Welcome19:45
Thanks for your first visit, Pablo. 10% off your next one — looking forward to it 💛
62% come back

+ Whatever you can describe

Tell Mossen what you want to send, to whom, and when. It writes, segments, and fires. If you can say it out loud, it can run it.

How it works

Three steps. Zero risk.

01

Mossen imports your customers

From your current system (Timely, Fresha, GlossGenius), WhatsApp, Excel or notebook. Mossen does the work. You just approve.

02

Mossen connects your channels

WhatsApp, email, Instagram, whatever you use. Your current system keeps running. Mossen runs alongside without touching it.

03

The AI works, you approve

Campaigns, confirmations, reviews, win-back. You see it all on your phone and approve what you want.

Zero risk

Don't switch systems. Mossen runs next to yours.

Use Timely, Fresha, GlossGenius, Google Sheets or a notebook. Doesn't matter. Mossen sits alongside and starts working without touching your setup. If 3 weeks in it hasn't brought you customers, reviews, or cut no-shows, you export your data in one click and walk. No drama.

BooksyTreatwellFreshaGoogle CalendarTimelySquareMore on request

I handle the onboarding

Excel, CSV, WhatsApp, handwritten notebook. Send a photo — Mossen reads it, or I type it up for you.

You own your data

One-click export anytime. No lock-in, no fine print.

Any channel

WhatsApp · Email · Instagram DM · SMS · Telegram · Messenger · more on request

Stop losing customers.

I'm Anthony, 19, student in Marbella. I'm building Mossen and I'm looking for 3 local businesses to build it *with* me. Free for 3 weeks. If it works, we talk about keeping it for €99/month. If not, no drama — you export your data, I say thanks, we move on.

Free for 3 weeks. €99/month after that if it's working. Cancel anytime, export your data in one click.

I don't use your data for anything else. I reply and that's it. Zero spam.

I reply personally within 24h. If you'd rather email directly: anthonyvw2007@gmail.com